Can I place an order via Social Media message or phone?

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Answer: You cannot place an order via Social Media message or phone unfortunately. All orders must be made through Zippota.com online store.

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Can I cancel my order?

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Send your cancellation request to foundit@zippota.com as soon as possible there are some items that cannot be returned due to Covid19 please see directions on each item before purchasing.

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How can I return my purchase and get a refund?

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Some Items are marked as Final Sale. what does this mean? "Final Sale" items are usually items from previous collections which are on sale . A Final Sale item cannot be returned for a Refund just for an Exchange or Store Credit. As soon as we receive your returned purchase, we will issue and email to you a credit coupon of equal value that expires within 3 months.

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What if my order has not been delived yet?

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In cases where your estimated delivery date has passed, please contact us using one of the options below:

• The Contact Us Form
• Facebook or Instagram
• foundit@zippota.com

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How can I pay for my Order?

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There is only one option for payment at this time. This is for international and domestic customers:

• Debit / Credit Card
• Visa
• Mastercard
• Discover
• American Express

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